Features › Customer & Order Lifecycle › Packaging & Shipping
FEATURE · CUSTOMER & ORDER LIFECYCLE

Pack smarter, ship faster, and track every parcel without leaving your dashboard.

Nexlymate generates packing slips and shipping labels directly from your orders. Your packing team works from the same system as your customer service team — no printed spreadsheets, no separate shipping tool, no miscommunication about what to pack.

Nexlymate packing slip and shipping label generation screen

From order to packed box in one workflow

When an order is ready to pack, your team opens it in Nexlymate and prints the packing slip. The packing slip lists every item in the order, the quantity of each, the variant details (size, colour), and any special instructions the customer left at checkout (gift wrap, fragile note, delivery scheduling). Nothing is ambiguous; nothing requires calling the office to ask what goes in the box.

Packing slips

  • Generate packing slips for individual orders with one click
  • Bulk-print packing slips for multiple orders at once during high-volume sessions
  • Packing slip includes customer name, delivery address, item list, quantities, variants, and any special notes
  • Include your brand logo on packing slips for a professional unboxing experience
  • Mark orders as “Packed” in the dashboard once the physical box is sealed and labelled

Shipping labels and waybills

After an order is packed, generate the courier waybill from the same order screen. Nexlymate sends the order details to your connected courier service — Koombiyo, Domex, or Royal Express — and receives the waybill back. Print it, stick it on the box, and hand it to the courier. The tracking number is automatically attached to the order record.

Package tracking

Once the parcel is with the courier, delivery status updates are synced back into the order record as the courier scans it through their network. Your customer service team can check delivery status in Nexlymate without needing courier portal credentials. Your customers can see the delivery status on their order tracking page.

Why this matters at scale

When you are packing 50 or 100 orders a day, the bottleneck is usually the handoff between the order screen and the packing bench — information getting lost, wrong items being packed, waybills being generated for the wrong address. Nexlymate's integrated packing workflow eliminates that handoff. The information flows from the order to the packing slip to the waybill without any manual transcription.

Ready to pack and ship without the chaos?

Start your free trial and run your first packing session in Nexlymate.

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